Return
Product must be returned to us within same day from the date it has been delivered to the awardee. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, Magic Book of Record will instantly initiate the refund to your source account or chosen method of refund.
Refund and Cancellation for Service Provider Company
Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
Cancellation Policy
Please note an order can only be canceled within 2 hours of placing the Product. Once the Product is processed after 2 hours, no cancellation request will be entertained. However return is possible for all orders/products.
Shipping & Delivery Policies -
Magic Book of Record ships its products to almost all parts of India. Order placed will be shipped within 20 to 90 working days. We ship on all days except Saturday, Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 10 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through speed post and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Magic Book of Record is not liable and would request its users to cooperate as Magic Book of Record continuously tries to nought such instances. Also, Magic Book of Record reserves the right to cancel or reattempt your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable.